Allegiance Computer Technologies, LLC

Your Partner in Technology

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VOIP – Voice Over I.P. Phone Systems

Allegiance Computer Technologies, LLC is the trusted partner in technology for your East Texas business. Being totally transparent, we didn’t start our business in 2000 to provide telephone systems. Over the years, we’ve been asked to provide these services from our customers due to inadequate service from other vendors. For 10 years now, we have been providing No Contract VoIP telephone systems. VoIP and IT network support go hand and hand, so it makes sense for your IT management vendor to know something if not ALL about your telephone system.

VoIP Business Phone Systems

Phone conversations are the building blocks of business. Unreliable lines can be the culprit behind lost revenue. ACT provides enterprise class phone systems with top notch dependable support. With our help, you’ll never have to worry about spotty connections, dropped calls, or lags in communication.

 

VoIP Overview

Communication is a critical component for everyday business. Cloud-based solutions — Voice over IP (VoIP) and Unified Communications (UC) — have had an incredible impact on businesses by lowering the cost structure for voice services and providing advanced features and functionality. UC has taken communications to the next level by adding mobility, desktop integration, and messaging to provide flexibility for businesses and their employees.

Cloud-based solution – always up to date and makes it easy when adding / changing extensions. No more telephone repairman needed to come on-site for changes to be made. One call and we can do it for you remotely OR you can do it yourself.

Mobility – Conveniently access all the features and functionality of your office phone on your mobile device with the included mobile app. Listen to your office voicemail from your mobile device. Have your mobile app ring when your office phone rings. Many possibilities.

 

Our VoIP Telephone Features

• Mobile & Desktop Apps
• Business Messaging
• Reporting and Analytics
• Voicemail to Email/SMS
• Web Portal Interface
• Call Queues and Agents
• Extension Mapping
• Cloud Extensions
• Advanced Call Management
• Conference Bridging
• Centralized Device Management
• Park Presence
• Auto Attendant
• Dial-by-Name Directory
• Holiday Routing
• Custom Hold Music
• Intercom / Paging
• Custom Caller ID Tagging
• Forwarding
• Visual Voicemail
• Call Center Functionality
• Call Recording
• Direct Inward Dialing
• Call Conferencing
• Hunt Groups
• Find Me / Follow Me
• Call Activity Filtering
• Time Frames
• Presence Indicators
• Incoming Call Blocking